Job Detail

Are you a great listener with exceptional organizational skills? Do you have a willingness to assist others? The Mustard Seed is seeking a Wellness Centre Receptionist to provide care and support for our city's most vulnerable.

The Wellness Centre Receptionist is often the first point of contact for clients and visitors to the Wellness Centre. The candidate must be able to perform multiple tasks simultaneously while still maintaining a compassionate and professional approach with all clients, visitors and staff. The Wellness Centre Receptionist utilizes a trauma informed approach to support and triage clients accessing the Wellness Centre appropriately. Answering incoming phone calls and inquiries from clients, volunteers and staff is primary to this role as is connecting clients to appropriate resources.

Position Type: Full Time
Schedule: Monday to Friday, from 8:00 AM to 4:30 PM
Reporting to: Health & Wellness Manager
Location: Health & Wellness Building

MINIMUM QUALIFICATIONS AND SKILLS

• Diploma or certificate in related field
• Experience as a Receptionist or Office Assistant, preferably in a medical setting or in an environment assisting with vulnerable people;
• Strong people and communication skills;
• Knowledge of mental illness and addictions preferred;
• Ability to deal with sensitive and confidential information;
• Good organizational and time management skills;
• Proven computer skills (Microsoft Office);
• Excellent customer service skills;
• A self-starter with the ability to work in a highly collaborative team;
• Strong desire to work with a marginalized population;

• This position is often fast-paced, and requires a focused amount of mental effort to analyze information and problem solve;
• The working environment for this position requires moderate amounts of walking, standing, sitting, lifting, carrying, and daily interactions with colleagues and clients;

ADDITIONAL REQUIREMENTS

• 
  An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
• We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status;

NOTE

• 
  Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
• Please visit our careers page to see more job opportunities.

  Full Job Description

  Are you a great listener with exceptional organizational skills? Do you have a willingness to assist others? The Mustard Seed is seeking a Wellness Centre Receptionist to provide care and support for our city's most vulnerable.

  The Wellness Centre Receptionist is often the first point of contact for clients and visitors to the Wellness Centre. The candidate must be able to perform multiple tasks simultaneously while still maintaining a compassionate and professional approach with all clients, visitors and staff. The Wellness Centre Receptionist utilizes a trauma informed approach to support and triage clients accessing the Wellness Centre appropriately. Answering incoming phone calls and inquiries from clients, volunteers and staff is primary to this role as is connecting clients to appropriate resources.

  Position Type: Full Time
  Schedule: Monday to Friday, from 8:00 AM to 4:30 PM
  Reporting to: Health & Wellness Manager
  Location: Health & Wellness Building

  
  MINIMUM QUALIFICATIONS AND SKILLS

  • Diploma or certificate in related field
  • Experience as a Receptionist or Office Assistant, preferably in a medical setting or in an environment assisting with vulnerable people;
  • Strong people and communication skills;
  • Knowledge of mental illness and addictions preferred;
  • Ability to deal with sensitive and confidential information;
  • Good organizational and time management skills;
  • Proven computer skills (Microsoft Office);
  • Excellent customer service skills;
  • A self-starter with the ability to work in a highly collaborative team;
  • Strong desire to work with a marginalized population;

   

  
  WORKING CONDITIONS

  • This position is often fast-paced, and requires a focused amount of mental effort to analyze information and problem solve;
  • The working environment for this position requires moderate amounts of walking, standing, sitting, lifting, carrying, and daily interactions with colleagues and clients;

  ADDITIONAL REQUIREMENTS

  • 
    An Employment Background Check is required for all positions at The Mustard Seed
  • As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
  • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
  • We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status;

  
  NOTE

  • 
    Your privacy is important to us. The information we collect is used solely for consideration for employment.
  • We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
  • Please visit our careers page to see more job opportunities.