Join our team!

 

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Sales Manager who shares our passion for excellence and who infuses enthusiasm into everything he/she does!

 

The Sales Manager is responsible for business generation as it relates to prospecting and securing business on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with WSO effort. The position is also responsible for soliciting and securing business from key industry sources. Sales Managers are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPAR for the overall hotel’s success. This position requires a high degree of independent judgement and discretion on decision making.

 

The Sales Manager will demonstrate the following key characteristics:

• Strong leadership, interpersonal and negotiation skills
• Creativity in connecting with decision-makers
• The ability to build and foster strong relationships
• Goal driven and assertive in pursuing lead opportunities
• Have a solid work ethic, can-do attitude and a passion for service.

 

Job Requirements

We are looking for individuals who have a proven track record in sales, embodies strong business acumen, displays creativity and has excellent written and verbal communication skills. Individuals also need to be passionate catalysts for business growth and have a solid knowledge of sales skills and techniques. The ideal candidate is self-motivated, has an analytical mindset, excellent negotiating and influencing skills and strong decision-making abilities. They are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPAR for the overall success of the hotels. This position requires a high degree of independent judgement and discretion and safeguarding confidential information.

 

Key Functions

• Promote and sell to assigned market in geographic region.
• Develop relationships and accounts (new and existing) by mapping specific business and buying tendencies.
• Maintain organized and professional plan for correspondence and follow up.
• Generate hotel/resort awareness through direct phone sales, direct sales calls, trade shows and networking for Retail and Wholesale segments.

• Work closely with sales and marketing team to create business development plans independently.
• Excellent written/verbal communication and presentation skills, acute attention to detail, proven negotiation skills, strong organizational and time management skills and proven record with positive relationships amongst worldwide sales teams and clients alike.
• Conduct tours of property while informing of all hotel/resort services available, entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
• Work closely with Reservations Department to plan detailed itineraries and preferences to exceed guest and travel agent expectation.
• Completion of Secondary education
• 5 years of Luxury Hotel Sales experience preferred.
• Proven sales track record a plus.
• Travel may be required.

 

Preferred Qualifications and Skills

• Minimum 5 years previous experience in a luxury hospitality industry segment
• Proven sales track record an asset
• Completion of Post Secondary Education in Hospitality or related field

ABOUT FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

What to expect

• Employee Travel Program that includes complimentary room nights & employee experience rates at Four Seasons Hotels & Resorts with discounted meals and other services at each location
• Excellent Training and Development opportunities
• Educational assistance, access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for line and management employees.
• Complimentary Employee Meals
• Complimentary dry cleaning of business clothes
• A robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, DPSP/RRSP and paid time off.

 

Learn more about what it’s like to work for Four Seasons:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

 

Learn more about Four Seasons Toronto on Social Media:

Instagram: @FSToronto

Twitter: @FSToronto

Facebook: https://www.facebook.com/FourSeasonsHotelToronto/

 

We look forward to receiving your application!

 

Canadian work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for a work permit sponsorship.

 

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.