Job Detail

The right person for this role will support the entire location as the first point of contact for inbound telephone inquiries and office visitors/guests. Receives and relays messages/telephone calls from internal and external sources. Greets guests/visitors, documents information, issues appropriate security passes, reports security issues. Responds to routine inquiries on office location, hours of operation, telephone numbers, e-mail/website addresses.

• Greets visitors in a professional and courteous manner, determines nature and purpose of visit, provides assistance with check-in, and directs visitors to specific destination.
• Operates mult-iline phone system to answer, screen and forward calls, and provide information.
• Performs administrative support tasks including proofreading, transcription, calculation, and invoicing.
• Files and maintains records.
• Schedules appointments, and maintains and updates calendars.
• Receives payment and record receipts for services.
• Analyzes data to determine answers to employee questions, customers, suppliers, and public.
• Provides information about company including location of departments, offices, employees, or services provided.

Experience:

• 1 year relevant experience required.

Education:

• High School Diploma or equivalent required.

Skills

• Administrative and clerical procedures and systems.
• Strong computer skills including MS Office.
• Ability to maintain high level of professionalism and effectively communicate with people outside the organization and represent the organization to customers and other external sources.
• Basic knowledge of WESCO policies, systems, and procedures.
• Strong written and verbal communication skills.
• Ability to multi-task and adapt to changes in the workflow.

Working Environment:

• General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

WESCO International, Inc., including its subsidiaries and affiliates ("WESCO"), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

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