Job Detail

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

 

Department:

Student Learning Centre (John Ellis)

 

Position Type:

Part-Time Support

 

Salary Range:

$18.55-$21.55-Hourly

 

Sc heduled Weekly Hours:

24

 

Anticipated Start Date:

September 06, 2022

 

Length of Contract:

7 months

 

Posting Information

This job posting is now accepting applications from all qualified individuals.

 

Posting Closing Date:

August 12, 2022

 

Please note: jobs are posted until 12:01 am on the job closing date.

 

Job Description:

Job Description:

Reporting to the Manager, Student Learning Centre & Libraries, the Receptionist - Student Learning Centre is the first point of contact for both Coaching and Peer Tutoring services within the Student Learning Centre. In addition, the incumbent provides reception and scheduling support to the Student Learning Centre Coordinator and department.

 

The incumbent works to staff the Kiosk - Student Learning Centre and answer a variety of questions about the available services.

 

Duties and Responsibilities:

 

1. Reception / Kiosk Staffing:

• Greets learners at kiosk in the Student Learning Centre;

• Responds to email, chat and in-person questions and inquiries;

• Acts as the first point of contact for the Student Learning Centre, guiding learners to the services the centre offers.

 

2. Peer Tutor Support:

• Assists with Peer Tutor scheduling, bookings, and questions about payment in the Peer Tutoring platform, Tutor Ocean.

 

3. Room Bookings:

• Provides directional support to students in the 2nd floor DARE district;

• Assists learners with DARE District meeting room bookings.

 

Required Qualifications:

• One (1) year certificate in Office Administration or related field;

• Experience in a post-secondary environment;

• Previous data entry/customer service skills preferred;

• Experience in using MS Word or Excel;

• Ability to maintain confidentiality of information;

• Excellent communication and interpersonal skills;

• Demonstrated effective organization, time management, and planning skills.

 

Schedule

Tuesday: 8:30 - 4:30

Wednesday: 8:30 - 4:30

Thursday: 8:30 - 4:30

 

* This position is paid at Payband 7
* Vacancy is for P18720

* This position is onsite only

 

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. Internal candidates will receive first consideration based on qualifications. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.