Job Detail

Under the guidance of the Customer Business Development Director, this position will be responsible for the development, co-ordination and implementation of the Customer Business Plan for Amazon, Rexall & Lawton’s. The position requires a solid understanding of account management in order to build an integrated Revlon/customer go-to-market strategy. This position will liaise with various levels of the Revlon organization to ensure excellence in execution at the head office and store level.

Responsibilities:

1. Develops, implements and monitors the customer’s joint business plan for integration into the overall account plan

• Utilizes strong customer focus to understand key drivers of business and action customer needs
• Collects business, point of sale, and market trend data and analyzes to determine new business opportunities
• Tracks and analyzes monthly results to determine progress against plan and identify gaps and opportunities
• Pro-actively works with all internal and external contacts to achieve business goals
• Integrates Revlon’s corporate strategy with customer’s go-to-market strategy

2. Inputs and maintains up-to-date forecasts within Revlon’s Sales Forecasting System to:

• Track and plan account progress
• Identify, develop, and implement business building strategic plans
• Forecast by month and by brand

3. Creates and maintains activity grids consolidating flyer and promotional events to facilitate planning and tracking of results against forecast:

• Negotiates and manages account-specific programs
• Works with Revlon Marketing and customer buyer to create and execute exclusive program opportunities
• Analyses program results to determine appropriate go-forward strategies

4. Responsible for administration of the Market Development Fund (MDF) to ensure account profitability:

• Determines financial needs based on business plans
• Analyzes payback on incremental investment required
• Tracks actual investment vs. plan to ensure budget adherence
• Processes account claims on an on-going and timely basis

5. Performs other related duties as required

6. Collaborates with the team to effectively manage the account’s Profit & Loss Statement through returns analysis and efficient use of the MDF

Education and Experience:

• Bachelor’s Degree or equivalent in Commerce or Business Administration with 5-7 years account management experience or an equivalent combination of education, training and experience

Knowledge, Skills and Abilities:

• Proficiency in Microsoft Office (Excel, Word & PowerPoint)
• Knowledge of cosmetics, consumer packaged goods, or other related industry
• Advanced negotiation and communication skills
• Knowledge of A.C. Nielsen services (Market Track & Home Scan), data trends interpretation, Top Shelf retail POS data and customer systems
• Sound strategic thinking, effective planning, and execution skills with strong analytical capabilities
• Strong customer focus, with the ability to understand key business drivers
• Demonstrated ability to be proactive and anticipate job requirements; takes ownership to resolve issues
• Effective planning and execution skills
• Persuasive, interpersonal & oral and written communication skills
• Proven presentation skills
• Ability to influence collaborative relationships through solid selling skills
• Proven ability to work effectively in a team environment with multi-functional stakeholders and possesses excellent interpersonal skills
• Is self-motivated and exhibits business maturity, drive and passion in a fast-paced environment

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