A career as an Insurance Customer Service Agent is about using your customer service skills to meet the growing needs of our clients. It is also about offering advisory services to numerous clients in order to build loyalty and find a personalized solution for each of them regarding their insurance needs.
Your role
The Call Center is open Monday to Friday from 8:30 am to 8:00 pm. Our call center receives clients from across Canada
You will start with a virtual in-office training. It will allow you to experience the environment of a call center and to get to know your teammates. The training program is based on learning in action on the lines and accompanied by trainers, coaches and your manager to familiarize you with your job, our products, and our technologies in order to reach your full potential.
Competencies required
Preferred competencies
Your benefits
Upon hiring, you will be eligible for a wide range of benefits. In addition to a competitive salary starting at $21/hr, we offer attractive benefits for you and your family:
These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
We welcome all candidates! What can you bring to our team?
Ready to live your ambitions?
IMPORTANT Recruitment process
We thank you for your interest in this position. Only if your application is accepted will you be contacted by a member of our team.