Job Detail

INBOUND CUSTOMER SERVICE REPRESENTATIVE - CONTACT CENTRE - RCSPL Canada Inc

Date Posted: Jul 29, 2022
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Job Detail

  • Location:
    Banff, Alberta, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating
  • Career Level:
    Entry Level
  • Positions:
    2
  • Experience:
    Entry Level
  • Degree:
    Bachelors
  • Apply Before:
    Aug 31, 2022

Job Description

Job details

Salary
$17–$18 an hour
Job type
Full-time
Permanent

Benefits

Full Job Description

JOB REQUIREMENTS

Education

  • Secondary (high) school graduation certificate
 

Experience

 

Work Setting

  • Private sector

Tasks

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Receive and log complaints

Computer and Technology Knowledge

  • Salesforce
  • Database software
  • Internet
  • MS Outlook
  • MS Windows

Security and Safety

  • Criminal record check

Work Conditions and Physical Capabilities

  • Attention to detail
  • Fast-paced environment
  • Hand-eye co-ordination
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal Suitability

  • Punctuality
  • Client focus
  • Effective interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Experience

  • 7 months to less than 1 year

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Long term benefits

  • Group insurance benefits
  • Life insurance
  • Other benefits
  • Registered retirement savings plan (RRSP)

HOW TO APPLY

Online:
https://www.applicantpro.com/openings/assistanceservicesgroup/jobs/2485274-483226

Skills Required

Job is expired

Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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