Job Detail

Responsibilities

• The Receptionist greets and directs all hospital visitors, contractors, and/or community resource personnel, as well as processing walk-in and hospital referred voluntary patients. The Receptionist also answers the main phone line, directing calls as appropriate, and documents incoming and outgoing deliveries. In addition, the Receptionist assists with various duties and projects as assigned for other departments.
• This position Per Diem, and hours vary. Flexibility available.
• The schedule is to be determined.

Qualifications

• Two (2) years’ experience on a multi-line telephone, preferably in a health care environment. Or any combination of applicable education, training, or experience in a hospital environment.

• 
  Follow the facility guest relations program when greeting and assisting all employees and visitors, ensuring all visitors sign the visitor log and obtain a visitor pass during visitation.
• Function as initial hospital liaison for first responders
• Answer and disseminate all incoming calls on the main phone line in a professional and courteous manner.
• Utilize the paging system appropriately.
• Coordinate mail flow in and out of facility (use of mail boxes) and providing postage as required.

• Provide clerical support to other departments as appropriate.
• Facilitate employee meal ticket program.
• Receive , inventory and secure personal property, including medications, from patients/potential patients
• Responsible for access control of building
• Facilitate transportation via lyft, taxi (etc) for discharging patients
• Collecting and disseminating, on a daily basis, all patient communication messages received via the ‘Patient Communications Line.’
• Opening and closing of lobby, ensuring lobby is clean and orderly