Job Detail

Front Desk Agent - RCSPL Canada Inc

Date Posted: Jul 30, 2022
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Job Detail

  • Location:
    Tununirusiq, Nunavut, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Second Shift (Afternoon)
  • Career Level:
    Entry Level
  • Positions:
    6
  • Experience:
    Entry Level
  • Degree:
    Bachelors
  • Apply Before:
    Aug 31, 2022

Job Description

Job details

Salary
$15 - $17 an hour
Job Type
Full-time

Benefits

Full Job Description

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills * Work experience as a Hotel Front Desk Agent, Receptionist or similar role

  • Experience with hotel reservations software, like Choice Advantage.
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift
  • On call
  • Weekend availability

COVID-19 considerations:
Mask is encouraged but not mandatory.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel experience: 1 year (Preferred)
  • Customer Services: 1 year (Required)
  • Cashiering: 1 year (Preferred)

Work Location: One location

Skills Required

Job is expired

Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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