Job Detail

Posting date: July 26, 2022
Job Title: Customer Service Clerk
Number of Vacancies: 1
Posting number: EX22-897
Status: Limited position
Estimated Probable Duration: Seven (7) months (may be extended)
Hours of Work: 70 hours bi-weekly
Shift Work Required: No
Range of Pay: $25.66 to $30.03 per hour
Start date: To follow selection process
Initial Reporting Location: Tom Davies Square
Eligible to Work from Home: Yes (full time)
Section: Accounting
Division: Finance
Department: Corporate Services
Duties: Under the general supervision of the Co-ordinator of Accounting, and the day-to- day direction of the Accounts Payable Lead:

• Process invoices and cheque requisitions for payment in accordance with CGS policies, procedures and by-laws with emphasis on the Purchasing By-Law. Verify signing authority as per the Purchasing Authority Policy and that appropriate supporting documentation is provided.

• Investigate and resolve problems associated with processing of invoices such as invoice discrepancies and proper supporting documentation. Liaise with the Supplies and Services Section and operating departments to resolve purchase order and/or PeopleSoft receipting discrepancies, to obtain supporting documentation where it is missing, to have privacy information removed from invoices, to resolve supplier enquiries and other matters as they arise.

• Review vendor statements to ensure that we are in receipt of all invoices and that any outstanding invoices and credits are investigated and resolved.

• Maintain vendor files and documentation in accordance with Vendor Master File Database Policy and Procedures. Correspond with vendors and respond to inquiries.

• Review accounts payable batches for errors and omissions. Process corrections as required.

• Process incoming paper mail and accounts payable mail, and send to appropriate departments for approvals.

• Code utility bills for payment checking for discrepancies in payments. Contact utility companies for errors and changes as required. Prepare documentation for enrolment in automatic payment programs. Post to shared drive for review by operating departments.

• Ensure that HST is properly recorded.

• Respond to Section-specific inquiries from public, staff and vendors; provide detailed information, as required.

• File invoice batches and related reports.

• Assist with archiving and filing of invoices and batches.

• Relieve Accounts Payable Lead during periods of vacation or absence.

• Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.

• Perform other related duties as required.

Qualifications:

• Successful completion of Secondary School (Grade XII) Education.
• College courses in a related field (e.g. accounting, business administration, etc.) considered an asset.
• One (1) to two and one-half (2½) years of related experience in a large finance department.
• Knowledge of applicable CGS policies, procedures and by-laws.
• Knowledge of general accounting procedures.
• Proficient in data entry.
• Ability to work with computer software and administrative systems in a Windows environment (e.g. file maintenance, word processing, spreadsheet applications, information input and retrieval, etc.).
• Ability to work with numbers accurately.
• Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.
• Ability to plan, organize and prioritize tasks with attention to detailed work.
• Ability to handle large-volume functions.
• Ability to function within a team environment.
• Excellent use of English; verbally and in writing.
• French verbal and written skills an asset.
• Satisfactory health, attendance, and former employment history.

How to Apply:
Résumés quoting EX22-897 are invited and will be received by the City of Greater Sudbury’s Human Resources and Organizational Development Division, by e-mail at hrjobs@greatersudbury.ca or fax at 705-688-3979, for the above noted position until 4:30 p.m. on Tuesday, August 9, 2022. Any application received after this deadline will not be considered.
For further instructions on how to apply to this position, please visit our How to Apply section.
All City of Greater Sudbury employees are required to be fully vaccinated as a condition of hire in accordance with the City's mandatory Vaccination Policy. Please do not submit your proof of vaccination with your resume. This information will only be required if you are selected as the candidate of choice.
For more information regarding working from home, please refer to the Work From Home Program section.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
The City of Greater Sudbury has launched a survey to understand what prospective employees are looking for from an employer. Please take a few minutes to provide us with your input. Your responses will be anonymous. Thank you in advance for your participation in the survey!
The City of Greater Sudbury is dedicated to maintaining a fair and equitable work environment, and are happy to hire qualified (including education credential) applicants from anywhere. In order to hire a candidate one must be legally entitled to work in Canada, with legally entitled being defined as having all of the necessary paperwork processed, approved and responded to, by way of a work permit being issued and received. Personal information submitted will be used for the purpose of determining suitability for this competition only in accordance with The Municipal Freedom of Information and Protection of Privacy Act.

Job Type: Full-time