Job Detail

Hardy Diagnostics a 100% employee owned company is growing and is now hiring!
We have an immediate opening for a full time Customer Experience Specialist at our headquarters in Santa Maria, CA. If you have a passion for excellence and would like to join our team then we'd like to talk to you!
The Customer Experience Specialist (CES)understands customer requirements and has an awareness of any technical limitations prohibiting a premium customer experience (CX). The CES is responsible for supporting the development and maintenance of systems and processed, companywide, with a focus on improving CX and ensuring that all channels are user friendly and intuitive to attract and retain customers. Accuracy, creativity and attention to detail are highly valued in this position.
Requirements are:

• High school diploma or GED
• Two years related experience and/or training
• Computer literacy in spreadsheet software
• Knowledge of business functionality, marketing tactics, marketing software and Microsoft Office products
• Basic knowledge of marketing terms and theory
• Project management skills and strategic planning abilities

Hardy Diagnostics is an Equal Opportunity Employer: Minorities / Females / Veterans / Disability
Benefits We Offer
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Hardy Diagnostics is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We promote a drug-free work environment.
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Right to Work Statement in English and Spanish.

Job Type: Full-time