Job Detail

Client Service Representative - RCSPL Canada Inc

Date Posted: Jul 29, 2022
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Job Detail

  • Location:
    Deep River, Ontario, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating
  • Career Level:
    Entry Level
  • Positions:
    2
  • Experience:
    Entry Level
  • Degree:
    Diploma
  • Apply Before:
    Aug 31, 2022

Job Description

Job details

Job Type
Full-time

Benefits

Full Job Description

Full-Time CSR- ESSENTIAL FUNCTIONS:

  • Customer service functions, including: greeting visitors, answering telephones, and checking in pets for their services
  • Scheduling and confirming appointments
  • Placing outbound calls for follow-ups and reaching out to prospective clients
  • Presenting and explaining fees, including processing payments
  • Recommending, selecting, and obtaining products and services
  • Answering questions regarding products and services offered at The Barkley Pet Hotel & Day Spa
  • Managing pet records, charts, reports and correspondence

QUALIFICATIONS:

  • At least one year of proven past experience helping customers
  • High School Diploma/GED or equivalent
  • Excellent listening and communication skills
  • Compassion for pets and people—as well as awareness and understanding of others’ reactions
  • Proven decision-making skills to choose the most appropriate course of action
  • The ability to integrate new information into problem-solving
  • Proficiency in Microsoft Office
  • Willingness to work non-traditional hours, including nights, weekends and holidays
  • The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

BENEFITS:

We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!

Skills Required

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Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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