Call Center Sales Representative (Remote)

Call Center Sales Representative (Remote) - RCSPL Canada Inc

Date Posted: Jul 29, 2022

Job Detail

Location:

Ajax, Ontario, Canada
Company:

RCSPL Canada Inc
Type:

Full Time/Permanent
Shift:

Rotating
Career Level:

Entry Level
Positions:

5
Experience:

Entry Level
Degree:

Bachelors
Apply Before:

Aug 31, 2022

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Job Description

Job details

Job Type

Full-time

Benefits

Full Job Description

$2,000 Sign On Bonus* for qualified applicants! ( Former Sears, Kmart or Transformco associates are not eligible)

Position is Remote, however candidates must live in the Spokane Valley, WA area *
New Hire Class starts on August 19th*

As a Telephone Sales Representative you will sell high value products, such as appliance maintenance agreements, to customers of Sears and other clients. If you bring the influencing skills and motivation to excel, passionate customer focus, and integrity in all you do, we'll provide training, a fun and engaging environment, and outstanding compensation potential for your success. Apply today!

JOB DUTIES/RESPONSIBILITIES:

Contacts customers via telephone, and attempts to sell product Maintenance and Protection Agreements
Contacts and engages decision-makers, and applies skill sin the area of communication, customer service and problem solving
Delivers a sales presentation that is partially scripted, using ad-libs as needed, and adapts to change quickly
Offers the best value for the customer in terms of price, discounts, multiple and additional products and maximum term
Stresses features and benefits of the Protection Agreement
Fields questions and overcomes specific objections raised by customer
Corrects customer information on record when appropriate
Closes the sale and is respectful of the customer's rights
Mails proposals and literature when requested
Follows through and calls back per commitments
Works with other team members to provide the highest level of customer service and meet team goals
Complies with and adheres to selling policies, procedures and Company ethics
Completes leads, sales processing and recording
Performs other duties as assigned

REQUIRED SKILLS:

Ability to complete internal documentation
Ability to present information to and communicate with customers and Associates
Ability to add, subtract, multiply and divide units of measure
Ability to apply reasoning and comprehension to carry out simple written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations, and occasionally interpret and adapt to customer's needs and find solutions that are outside of the standardized situations
Ability to perceive and demonstrate good intuition
Ability to be assertive, self motivated and possess drive
Ability to communicate in spoken and written English well enough to be understood by supervisors, co-workers, and customers
Ability to enter data and maneuver efficiently using a keyboard, operate a mouse, use telephone and headset equipment, and listen while keying information into the system
Ability to meet the physical requirements of frequent sitting and some standing and walking, with bending and reaching as necessary
Ability to demonstrate self control by maintaining composure and keeping emotions in check even in difficult situations
All employees/associates may in the course of their duties come in contact with Credit / Debit Card Data. If this data is exposed as part of their position in the site/center, the associate must protect that data as directed and required by the compliance team to ensure SHC s compliance to current Payment Card Industry (PCI) Data Security Standards (DSS)

PREFERRED SKILLS:

Sales experience in person or over the phone

JOB REQUIREMENTS:

High school diploma or equivalent
Less than one year of related experience
18 years of age or older

Skills Required

COMMUNICATION

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Company Overview

RCSPL Canada Inc

Mississauga, Ontario, Canada

9 Current Jobs Openings

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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