BOX OFFICE REPRESENTATIVE

BOX OFFICE REPRESENTATIVE - job post - RCSPL Canada Inc

Date Posted: Aug 06, 2022

Job Detail

Location:

Deloraine, Manitoba, Canada
Company:

RCSPL Canada Inc
Type:

Full Time/Permanent
Shift:

Third Shift (Night)
Career Level:

Entry Level
Positions:

1
Experience:

Entry Level
Degree:

Bachelors
Apply Before:

Aug 31, 2022

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Job Description

Job details

Salary

$16.75 an hour

Job type

Part-time

Benefits

Full Job Description

Job Description:

JOB TITLE: BOX OFFICE REPRESENTATIVE

DEPARTMENT: COMMUNITY SERVICES

NUMBER OF POSITIONS: 3

JOB STATUS & DURATION: Part Time

HOURS OF WORK: 24 hour workweek with shifts scheduled primarily on evenings and weekends with occasional weekdays

LOCATION: The City of Brampton has implemented a gradual reintegration of staff into the workplace. Beginning on April 4, 2022, onsite work location of two (2) days a week will commence. Beginning on July 4, 2022, this will increase to three (3) days a week with expected full in-person reintegration occurring in September 2022. Once working onsite, you will report to the location of the Rose Theatre and Lester B. Pearson Theatre (Civic Centre).

STARTING SALARY: $16.75 per hour

JOB TYPE: Management and Administration

POSTING DATE: March 16, 2022

CLOSING DATE: December 31, 2022

The Rose Theatre is a municipally owned, first class Performing Arts venue in the heart of downtown Brampton, a fast growing cultural destination. Opened in 2006, the state-of-the-art venue is designed with a main theatre that seats 868 patrons and secondary space that can be used simultaneously, accommodating up to 100 patrons. The LBP Theatre is a creative hub for local performing arts groups, schools, education programs, dance recitals, and professional presentations that includes a 400 seat auditorium and adjacent rehearsal studio space. LBP recently reopened following a $3.4 million renovation that focused on enhanced accessibility and health and safety features, upgraded technical equipment, and created a more attractive and welcoming lobby space. The City of Brampton's Performing Arts venues present relevant, unique and exciting performances for a diverse community, and is committed to quality and extraordinary programming.

AREA OF RESPONSIBILITY:

Reporting to the Programmer, provide professional front-line customer service support, responding to inquiries, program information and services that result in a positive experience.

Provide a high-level of front-line customer service including greeting, and engaging customers and providing program information and program availability with a strong focus on customers’ needs and wants
Answer telephone calls and respond to customer concerns/ inquiries in a professional manner
Process and accept payments for events, bookings, and subscriptions
Handle feedback in a professional manner while providing exceptional customer service
Provide information about Recreation and Culture to the public, in person, by email or over the phone
Balance and verify daily revenue and complete administrative paperwork and reports
Complete administrative duties in a timely manner (eg. Ticketing reports)
Maintain a safe and tidy work space
Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
Maintain an understanding of department programs and services
Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
Attend meetings/training as required
Performs other duties as assigned

SELECTION CRITERIA:

OTHER SKILLS AND ASSETS:

Minimum 16 years of age
Intermediate computer skills (Word/Excel/Outlook)
Current Standard First Aid / CPR C / AED from an accredited organization
Submit or agree to a Vulnerable Sector Criminal Record Check
Exceptional customer service and communication skills

** Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request.

Interview: Our recruitment process will be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by December 31, 2022. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

Skills Required

COMMUNICATION

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Company Overview

RCSPL Canada Inc

Mississauga, Ontario, Canada

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