Administrative Assistant

The City of Cold Lake is seeking a qualified individual to fill the permanent, full-time position of Administrative Assistant with the Department of Community Services.

Reporting to the Protective Services Manager, the Administrative Assistant will be working at the City’s Animal Care and Control Centre (ACCC) and is primarily responsible for providing telephone and counter reception, processing financial transactions, and is the initial contact for all public inquiries. Based on established guidelines and policies, this role serves as a front line contact in providing information and resolving issues from the public, Managers and other stakeholders, as well as dealing with questions and the administration of processes and policies. This position works with multiple systems and all departments. The greatest challenge of this job is to successfully manage multiple projects with extremely tight, inflexible deadlines with frequent interruptions. The Administrative Assistant will manage postings on the City’s social media platform on lost & found animals as well as maintain a professional image both in person and on the phone. This position may have very limited contact with animals.

Qualification/Competencies:

• Post-secondary certificate or diploma in Administration or related field;
• Preference will be given to candidates with a minimum two years’ experience in an Administrative role, preferably in a Municipality or Government setting;
• The position requires strong customer service skills and a keen interest in assisting others;
• Strong communication, time management, computer, and organizational skills are required;
• The individual must have the ability to deal with the public and staff in a fast-paced environment;
• Must have the ability to work well both independently and as a member of the team while maintaining a high level of accuracy and confidentiality.

The City of Cold Lake provides a competitive compensation package to successful candidates, including an exceptional benefits plan, pension plan, and a variety of developmental opportunities.

Interested candidates, please submit a detailed resume including qualifications and past and present work experience. Please include a cover letter describing your experience and abilities with respect to the above listed qualifications, and copies of any relevant certifications. The City of Cold Lake appreciates receiving applications from all qualified individuals; however only those short-listed for an interview will be contacted. This competition will remain open until August 14, 2022.

• POST SECONDARY EDUCATION

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