Job Detail

Customer Services Specialist - Travel Counselor - RCSPL Canada Inc

Date Posted: Jul 28, 2022
Login to View Salary

Job Detail

  • Location:
    Grenfell, Saskatchewan, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Second Shift (Afternoon)
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    Entry Level
  • Degree:
  • Apply Before:
    Aug 31, 2022

Job Description

Job details

$17.33 - $22.70 an hour
Job Type


Full Job Description


Job Details


Job Class: Customer Services Specialist

Working Title: Travel Counselor

  • Job ID: 57618
  • Location: Moorhead Information Center
  • Full/Part-Time: Part-Time
  • Regular/Temporary: Temporary
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 07/21/2022
  • Closing Date: 08/03/2022
  • Hiring Agency/Seniority Unit: Explore Minnesota Tourism / Explore MN Tourism - AFS 206
  • Division/Unit: Explore Minnesota Tourism / Tourism-Moorhead
  • Work Shift/Work Hours: Day Shift, Part -Time - approximately 18 hours per week
  • Days of Work: Workdays will vary - Travel Center is open 7 days per week
  • Travel Required: No
  • Salary Range: $17.33 - $22.70/hourly
  • Classified Status: Classified
  • Bargaining Unit/Union: 206 - Clerical/AFSCME
  • Work Area: Explore Minnesota Tourism / Tourism-Moorhead
  • End Date: These positions are expected to last up to one (1) year
  • FLSA Status: Nonexempt
  • Connect 700 Program Eligible: No

Job Summary


If you love interacting with new people and enjoy meeting world travelers, consider a new career at Explore Minnesota Tourism. This position is a fun, fast paced, non-traditional office setting that engages with visitors and promotes Minnesota travel and tourism opportunities to people from all over the world that stop in the Moorhead Welcome Center. Whether face to face, on-line, live chat, or on the telephone, our goal is to provide Minnesota tourism information in an easy-to-use format for expanding visitor itineraries.

This is a perfect position for an outgoing, friendly, energetic, patient person who has never met a stranger and enjoys talking with new people.

This posting may be used to fill multiple positions.

This work location is not on a bus line.



Minimum Qualifications

This is a part-time position expected to work approximately eighteen (18) hours per week and is expected to last up to one (1) year.

To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment.

Skill in customer service to provide prompt, courteous, and accurate information to customers in person, on the phone, live chat, and through e-mail.

Ability to type using software applications, such as Microsoft Excel, to complete and update records and inventory.


Preferred Qualifications

Ability to multi-task.

Skill in map reading to provide assistance to travelers.

Knowledge of Minnesota resources, culture, and trends to make suggestions to travelers and willingness to continuously learn about the Minnesota tourism industry.


Physical Requirements

Maintain a stationary position for long periods of time.

Move items weighing up to 35 pounds while unpacking, packing, and stocking brochures and other supplies.


Additional Requirements

This position requires successful completion of the following:

Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant's current and/or former employers.

A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.

When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license record check will be conducted.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Application Details


Why Work For Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.

For additional information about the application process, go to


If you have questions about the position, contact Morgan Thompson at

The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at Please indicate what assistance is needed.



The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email Please indicate what assistance you need.

Skills Required

Job is expired

Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

Related Jobs

Google Map