Job Detail

Customer Service Rep - RCSPL Canada Inc

Date Posted: Jul 28, 2022
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Job Detail

  • Location:
    Carman, Manitoba, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    Entry Level
  • Degree:
  • Apply Before:
    Aug 31, 2022

Job Description

Job details

Job Type


Full Job Description

Job Summary

Responsible for new member sales and a positive member experience


Essential Duties and Responsibilities

  • Greet/meet potential members, providing a great customer experience
  • Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
  • Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
  • Help maintain the neatness/cleanliness of the club


Shift Expectations (4 8 hour shifts)

  • 1 hour (minimum): Deep cleaning
  • 1 hour (minimum): Continued Training
  • Full Shift: see Essential Duties and Responsibilities


Essential Behavior Requirements

  • Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
  • Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.


Minimum Qualifications

  • Strong customer service skills
  • Basic computer proficiency


Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift up to 50 lbs less than 30% of the time

Skills Required

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Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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